1333 bat Privacy Policy
Your personal information is of the highest importance to 1333 bat. This policy details what information is collected, how it is stored, and what steps we take to protect your privacy.
Table of Contents
Introduction and Scope of Policy
1333 bat is an online gaming and betting platform that provides services to Bangladeshi users. This privacy policy ("Policy") applies to the 1333 bat website, mobile application, and all associated services.
The main purpose of this policy is to clearly inform you — our registered members and visitors — what personal information is collected, why it is collected, and how it is kept secure. 1333 bat believes that transparency and security of data are fundamental rights of every user.
By using this platform, you consent to this privacy policy. Reading our Terms and Conditions will give you further details about the overall framework for using our services. This policy operates as an integral part of those terms.
This policy applies only to information related to 1333 bat's services. We are not responsible for the privacy practices of third-party websites or services.
Types and Methods of Data Collection
2.1 Information Collected at Registration
When opening an account at 1333 bat, you are required to provide certain information. This information is used to manage your account and confirm financial transactions:
- Full name and date of birth
- Mobile number and email address
- National ID number or equivalent identity document
- Preferred payment method details (bKash, Nagad, Rocket, Upay)
- Username and password created by the user
2.2 Information Collected Automatically During Use
Some information is collected automatically while using the platform:
- IP address and device type
- Browser version and operating system
- Site login time and session information
- Pages visited and betting history
- Deposit and withdrawal transaction records
2.3 Information Provided Through Communication
When you contact our support team via live chat or email, the details of that conversation are stored with us. This helps us provide you with more effective support in the future.
Purpose of Data Use
1333 bat uses your information only for specific and legitimate purposes. Your information is not used for any purpose other than those listed below:
3.1 Account Management and Identity Verification
Your registration information is used to create your account, keep it active, and ensure secure login. Identity is verified before each financial transaction to prevent unauthorised access to your account.
3.2 Payment Processing
The necessary information is processed to complete deposits and withdrawals via bKash, Nagad, Rocket and Upay. This information is essential for a minimum deposit of ৳500 and a minimum withdrawal of ৳800.
3.3 Service Improvement and Personalisation
By analysing your betting preferences and usage patterns, we try to present you with more relevant games and offers. This analysis is entirely internal and is never sold to third parties.
3.4 Bonus and Promotional Communication
With your consent, you will be informed about new offers and bonuses via email or SMS. You always have the option to unsubscribe from these communications at any time.
3.5 Fraud Prevention and Security
Information is analysed to detect unusual transactions or multiple accounts. This ensures the security of all users' accounts.
Cookies and Tracking Technology
1333 bat uses cookies and similar technologies to operate the website and app. Cookies are small files stored on your device that improve the browsing experience.
4.1 Essential Cookies
These cookies are essential for maintaining login sessions, saving language preferences, and security verification. Without them, the platform does not function properly.
4.2 Analytical Cookies
Information about which pages are visited most and where users spend the most time helps improve service quality. You can consent to or decline these cookies.
4.3 Cookie Controls
It is possible to block or delete cookies from your browser settings. However, disabling essential cookies will prevent access to some features of the platform.
Sharing Information with Third Parties
1333 bat never sells your personal information. However, for the operation of certain services, sharing information may be necessary in specific cases:
5.1 Payment Processors
The necessary information is shared with the relevant payment gateway to complete transactions via bKash, Nagad, Rocket and Upay. This information is used solely to process transactions.
5.2 Game Providers
Various game studios including Pragmatic Play, JILI, PG Soft, and Evolution process limited session data to operate their games. This information is never used for marketing purposes.
5.3 Legal Obligations
It may be necessary to disclose information to authorities in accordance with applicable laws in Bangladesh or court orders. In such cases, we provide only the minimum information we are legally required to disclose.
5.4 Assurance Against Sharing with Third Parties
Your information is never provided to marketing agencies, data brokers, or unrelated businesses. User data at 1333 bat is a valuable asset that we are responsible for keeping secure.
Data Storage and Security
1333 bat follows industry-standard security measures to keep your information secure.
6.1 Encryption
SSL (Secure Socket Layer) encryption is used when transferring user information on the site and app. As a result, no third party can read or alter the information during transmission.
6.2 Data Retention Period
Necessary information is retained for as long as the account remains active. Even after an account is closed, financial transaction records are retained for a specified period in accordance with legal requirements.
6.3 Internal Access Controls
Among 1333 bat's staff, only those who need access for their work can access specific data. All access is logged and reviewed regularly.
6.4 Response to Security Breaches
If a data breach ever occurs, affected users will be notified as quickly as possible and immediate steps will be taken to minimise damage.
User Rights
Every user of 1333 bat has the following rights regarding their own information:
7.1 Right to Access Information
You may request to know what information we hold about you. This request can be made via live chat or email, and we will respond within a verifiable timeframe.
7.2 Right to Correct Information
If there is any incorrect information in your account, you may submit a request to correct it. A verification process must be followed for changes to identity-related information.
7.3 Right to Stop Marketing Communications
You may stop promotional emails or SMS at any time. Essential transaction and security-related messages are not covered by this option.
7.4 Right to Data Portability
You may request a copy of your account history and transaction records. This information will be provided in a structured and readable format.
Account Closure and Data Deletion
You may request closure of your 1333 bat account at any time. Contacting the support team will initiate this process.
8.1 Account Closure Process
After a closure request is received, you are given the opportunity to withdraw any remaining balance. The account is then deactivated and login access is disabled.
8.2 Limitations on Data Deletion
Even after an account is closed, financial transaction records, bonus usage history, and identity verification information are retained for a specified period due to legal obligations. If a request is made to delete this information, a response will be provided explaining the applicable legal obligations.
As part of responsible gaming, a self-exclusion option is also available. You will find detailed information on the Responsible Gaming page — the methods for temporarily or permanently excluding yourself are described there.
Protection of Minors
1333 bat strictly refrains from providing services to anyone under the age of 21. Confirmation of 21+ age is an integral part of our registration process.
9.1 Age Verification
Date of birth is verified at registration. Identity document verification ensures that no minor is able to open an account.
9.2 Prohibition on Collecting Minors' Information
If it is confirmed to our knowledge that a minor's information has been collected by mistake, that account will be immediately closed and the relevant information deleted.
If a parent or guardian believes their child under the age of 21 is using our platform, they are requested to contact the support team promptly.
Policy Changes and Contact
10.1 Process for Policy Changes
1333 bat may update this privacy policy from time to time. For significant changes, advance notice will be sent to the registered email or mobile number. The "Last Updated" date is always shown at the top of the policy.
10.2 Continued Use After Changes
If you continue to use the platform after changes are made, it will be assumed that you agree to the updated policy. If you do not agree with the changes, you may request account closure.
10.3 Contact Methods
For any questions or concerns about the privacy policy, contact our support team. Support is available 24/7 via live chat and email in Bengali and English.
Email: [email protected]
Frequently Asked Questions (FAQ) section has answers to common questions about privacy and security. You can visit the About Us page to learn more about us.